WordPress care plans: prices and what is included.
One contract covers hosting, care and a one-hour critical response, with the vendor due-diligence pack included in every plan.
- WP Cloud hosting, caching and CDN
- Automated core, plugin and theme updates
- Daily off-site backups, 30-day retention
- SSL, malware scanning, 24/7 monitoring
- Vendor due-diligence pack
- 1-hour response on critical issues
- Everything in Essentials
- Updates reviewed and staged weekly
- Real-time backups and 1-click restores
- Security hardening and WAF
- Quarterly security evidence pack
- Core Web Vitals monitored and tuned
- Priority queue and a dedicated channel
- Everything in Premium
- 4 development hours a month
- Custom SLA terms and bespoke reporting
- Dedicated account manager
Prices exclude tax and are in EUR.
Caring for 250+ WordPress sites across Ireland and the UK.
PRO PARTNERWP CLOUD
INFRASTRUCTURESOC 2 CERTIFIED
DATACENTERS30-DAY
MONEY-BACK
Included in every plan, at every price.
The base of each plan is the same managed platform and the same accountability. Tiers change the depth of care, never the safety net.
WP Cloud enterprise hosting
Enterprise hardware, auto-scaling, a global CDN and real-time failover, built by Automattic, the team behind WordPress.com.
Backups you can actually restore
Daily off-site backups with 30-day retention on Essentials, and real-time backups with 1-click restores on Premium and Custom. Restores are tested, and the evidence is kept.
Malware scanning and 24/7 monitoring
Daily malware scans, uptime checks around the clock, and a team that sees the alert before you do.
1-hour response on critical issues
Site down, security breach or payments affected: a 1-hour response with a 4-hour resolution target, on every plan.
Vendor due-diligence pack
Procurement and outsourcing questionnaires answered in writing, included with every care plan. The contents are listed on our trust page.
Published SLA and escalation process
The service levels are published, versioned and reviewed, and the escalation path is written down before you ever need it.
Free migration, zero downtime
We move your site onto WP Cloud at no cost. Stay if it is faster, walk away if it is not.
Compliance add-ons, priced per obligation
The care plan is the base retainer. Compliance obligations are added as named services. Each one links to a full page stating what is delivered, what you receive, and the price. Every obligation has three steps, an assessment, the fix, and keeping it true, and you can start at any of them.
Accessibility Audit & Remediation
WCAG 2.2 AA / European Accessibility Act
FIXED €1,950SITES UP TO ~20 PAGES
Comprehensive Accessibility Audit
WCAG 2.2 AA with assistive-technology testing, for larger and transactional sites
FIXED €3,950Continuous Accessibility Monitoring
WCAG 2.2 AA, kept true month to month
FROM €195/MONTHPLUS TIER €495/MONTH
Editor Accessibility Training
Half-day session for content teams on WCAG 2.2 editorial practice
€950 PER SESSIONAnalytics & Events Tracking
Consent-compliant measurement, with a filed register
€780 PER TOOLREPORT FROM €95/MONTH
Cookie Consent Management
Consent banner run for you, monthly scans, consent records, the cookie register
SETUP €480THEN FROM €95/MONTH
Website Data Protection Pack
Article 30 record entries, sub-processor list and DPIA for the website
FIXED €1,250KEPT CURRENT ON PREMIUM AND CUSTOM
Email Authentication
SPF, DKIM and DMARC at enforcement, with quarterly spoof reporting
SETUP €480REPORTING €45/MONTH
Security Evidence Pack
Audit-ready security posture reporting
INCLUDED WITH PREMIUM AND CUSTOMESSENTIALS ON APPLICATION
Full feature breakdown by plan
Twenty-five rows across infrastructure, security, compliance and support, in one table.
Show the full feature breakdown
| Feature | Essentials | Premium | Custom |
|---|---|---|---|
| Suitable for | Sites that must stay stable | Organisations with statutory obligations | Regulated entities subject to vendor due diligence |
| Infrastructure & Performance | |||
| Staging site | ✔ | ✔ | ✔ |
| Perfmatters optimisation | — | ✔ | ✔ |
| Image optimisation (Smush Pro) | — | ✔ | ✔ |
| Core Web Vitals optimisation | — | ✔ | ✔ |
| Security & Backups | |||
| Security hardening and firewall | — | ✔ | ✔ |
| Daily off-site backups (30-day retention) | ✔ | ✔ | ✔ |
| Real-time backups & Activity Log | — | ✔ | ✔ |
| On-demand backups | — | ✔ | ✔ |
| Compliance & Governance | |||
| GDPR infrastructure & DPA | ✔ | ✔ | ✔ |
| Published SLA & escalation process | ✔ | ✔ | ✔ |
| Vendor due-diligence pack | ✔ | ✔ | ✔ |
| Security hardening & compliance support | — | — | ✔ |
| Maintenance & Support | |||
| Plugin & theme updates | Automated & staging-tested, weekly | Reviewed & staged, weekly | Reviewed & staged, weekly |
| Staging-tested update deployment | ✔ | ✔ | ✔ |
| Critical response (L1) | 1 hour | 1 hour | 1 hour |
| Non-critical request queue | Standard | Priority | Priority |
| Support hours | Mon-Fri, 09:00-18:00 IST | Mon-Fri, 09:00-18:00 IST | Mon-Fri, 09:00-18:00 IST |
| Dedicated Slack or Teams channel | — | ✔ | ✔ |
| Development & Email | |||
| Gravity SMTP for email | — | ✔ | ✔ |
| Development time | Optional add-on | Optional add-on | 4 hours a month |
Care, maintenance, management and hosting, under one plan.
WordPress maintenance services
Updates, backups, security patching and uptime monitoring handled on a schedule, so nothing drifts. It is done for you instead of by you. A WordPress maintenance checklist you can work through.
WordPress management
One team owns the whole site: content tweaks, plugin decisions, performance and the judgement calls. You are not the one deciding whether an update is safe to run. What WordPress management includes, and what it costs.
Managed WordPress hosting
Your site runs on enterprise WP Cloud infrastructure, with hosting, CDN and server-side performance managed inside the plan and not billed separately. What to look for in WordPress hosting.
One plan covers all three, with no separate maintenance retainer, management fee or hosting invoice. Owns the site, the content and every decision about it. Updates, backups, security monitoring, performance care and support. Enterprise infrastructure from the team behind WordPress.com.
Your organisation
YouHostLogic care
UsWP Cloud
Built by Automattic
A care plan compared with standard hosting
A care plan is not hosting with a bigger invoice. It is a different answer to the question of who is accountable.
Standard hosting |
A HostLogic care planBest for outcomes |
|
|---|---|---|
What you’re buying |
A server and a dashboard
|
A managed outcome: the site stays live, fast and secure
|
Plugin, theme & core updates |
—Your job (or auto-updates that can break the site)
|
✓Tested on staging, then deployed by us
|
When something breaks |
—You open a ticket and wait
|
✓We’re usually already on it
|
Security & malware |
—Scans only; cleanup is your problem
|
✓Daily scans plus same-day response if anything flags
|
Performance |
—Whatever the server gives you
|
✓Core Web Vitals monitored and tuned, continuously
|
Support |
—A tier-one queue or a chatbot
|
✓Direct line to the team that manages your site
|
Who owns it when the site goes down |
—You do
|
✓We do
|
Every other host gives you a server. We own keeping the site live, fast and secure.
Frequently asked questions
What's included in every plan?
What's the SLA?
Every plan includes a 1-hour response on critical issues (site down, security breach, payments affected) with a 4-hour resolution target. Lower-severity tickets follow a 2, 4, or 8-hour response window depending on severity. The full breakdown is in our Service Level Agreement.
What's not included?
New feature development, full site redesigns, content writing, SEO strategy, and email hosting sit outside the Care Plan. Custom Plans include a monthly development hours allowance.
Can I upgrade or downgrade?
Yes. Most clients start on Essentials and move to Premium once they see the impact, or move to Custom when they need development hours. There are no upgrade fees and changes take effect on your next billing cycle.
What are the billing/exit terms?
Essentials is billed annually upfront. Premium is monthly or annual, and monthly can be cancelled with 30 days’ notice. If you cancel within the first 30 days we refund what you have paid in full. There are no exit fees, and your data and migration package are yours to take with you.
Do you support WooCommerce?
Yes. WooCommerce sites need extra care during updates because checkout flows are sensitive to plugin conflicts. We recommend Premium or Custom for WooCommerce so updates are tested on staging before going live.
What if my site gets hacked or goes down?
HostLogic monitors every site under care 24/7 with uptime checks, daily malware scans and an actively managed firewall. The same team that builds the sites runs the infrastructure, so when something flags, the people responding already know your site. Premium and Custom plan clients get priority queue placement on non-critical requests, with Custom plans negotiable below one hour for critical incidents. Off-site backups run nightly with 30-day retention on Essentials, and real-time on Premium and Custom, so even in a worst-case scenario we restore from the most recent good copy, usually within the hour.
What's included in the free site audit?
The free HostLogic WordPress site audit covers four areas: page speed and Core Web Vitals (LCP, INP, CLS) measured against Google’s thresholds, security posture (SSL configuration, exposed files, outdated plugins, known vulnerabilities), infrastructure (current host, PHP version, caching layer, CDN), and a maintenance gap analysis showing which plugins haven’t been updated and what risk that creates. You receive a clear written report within 3 working days. No obligation, no sales pitch.
More questions
Do higher plans get faster response?
The 1-hour critical response is universal. Every Care Plan customer gets it. Premium adds a priority queue on non-critical requests, so L3 and L4 tickets jump the standard queue. Custom can negotiate sub-1-hour terms.
Full guide: WordPress care and maintenance plans: what’s included and what they cost.
What if your service doesn't work for me?
We migrate your site to WP Cloud at no charge and run it in parallel for the first 30 days. If it isn’t faster, more reliable, or easier to manage, we move you back and refund what you have paid.
Why HostLogic vs a freelancer or another host?
A freelancer covers the care but not the infrastructure, and a host covers the infrastructure but not the care. HostLogic covers both. One bill, one team, one accountable owner when something goes wrong, with a 1-hour critical response written into the contract. Every plan includes the vendor due-diligence pack, so your procurement questions arrive already answered.
Are you just reselling WordPress hosting?
No. We’re an Automattic for Agencies partner running on WP Cloud, the same infrastructure that powers WordPress.com. We’re not reselling someone else’s hosting; we manage the platform directly.
How much do WordPress maintenance plans cost?
HostLogic WordPress maintenance plans start at €720 per year (Essentials, €60 per month equivalent). Premium is €240 per month and Custom plans start from €600 per month. Every plan is fully managed: updates, security, backups, monitoring and support, with no separate hosting invoice.
What do your WordPress maintenance services include?
Our WordPress maintenance services cover core and plugin updates, security patching and malware scanning, daily backups, performance optimisation, uptime monitoring, and expert support, all handled by our team on WP Cloud. You own the outcome of a site that stays live, fast and secure, without doing the upkeep yourself.
Do your plans include WordPress hosting?
Yes. Every HostLogic plan is fully managed WordPress hosting plus ongoing care, not bare hosting with maintenance bolted on afterwards. Hosting, updates, security, daily backups, performance and uptime monitoring all run together on enterprise WP Cloud infrastructure. Our managed WordPress hosting plans start at €720/year (€60/month equivalent), so your hosting and care are one fixed fee instead of two separate invoices.
Do you work with agencies?
Yes. Agencies resell HostLogic under their own brand — we provide white-label WordPress maintenance for agencies: updates, security, backups and support delivered under your name, with margin on every site. If you manage more than a handful of client sites, that page explains the partnership model.
What happens to my site during migration?
HostLogic handles the full WordPress migration from your current host with zero downtime. Your visitors won’t notice a thing. Most sites are fully migrated to WP Cloud within 48 hours. The same team that builds and runs 250+ WordPress sites today maps your site to a staging copy first, runs a complete QA pass on functionality, forms and checkout flows, then cuts DNS over at a low-traffic window. If anything looks wrong post-migration, we roll back immediately.
Do I need to be technical to work with you?
No technical knowledge is required. HostLogic is a managed WordPress care service run by a dedicated Irish team. You tell us what you need, and we handle everything from plugin and core updates to performance tuning and security response. Every month you receive a plain-English report showing what we did, how your site performed against Core Web Vitals, and anything we recommend next. Our care clients are business owners, marketers and operators, not developers.
Talk to us about moving your site.
The audit is free, the migration is free, and the first 30 days carry a money-back guarantee. Tell us about your site and we will take it from there.