HostLogic Migration and Onboarding
Migration & onboarding · Staged and verified
Every site is staged, tested and verified before it goes live.
White-glove, end-to-end migration of your WordPress sites onto HostLogic infrastructure. We handle everything. You hand over the keys and we do the rest.
Discovery call
We review your current hosting setup, number of sites, any custom configurations, and agree on a migration schedule. For agencies, we plan the batch groupings and priority order.
01
Access and audit
You provide access to your current hosting environment. We audit every site: plugins, themes, database size, custom code and third-party integrations. We flag anything that needs attention before migration.
02
Staging migration
We migrate each site to a staging environment on HostLogic infrastructure. Full database, files, media, and configuration. An exact replica of the live site. Nothing goes live until it’s verified.
03
Testing and QA
We test every migrated site against the original: functionality, forms, integrations, performance and mobile responsiveness. Any issues are resolved before we proceed. You’re invited to review, but it’s not required.
04
DNS cutover and go-live
Once approved, we handle the DNS cutover. SSL certificates are provisioned automatically. We monitor closely during propagation to catch anything. Your clients notice nothing.
05
Post-migration monitoring
For 7 days after go-live, we keep enhanced monitoring on every migrated site. Performance, uptime and error logs are all watched more closely than normal. Any issues are caught and resolved immediately.
06
Who does what
We handle the migration end-to-end. We recommend a brief content freeze during each site’s active migration window, so nothing is lost between the final sync and DNS cutover, and we coordinate the timing with you in advance.
| Task | Responsibility |
|---|---|
| Provide access to current hosting | Partner |
| Site audit & pre-migration checks | HostLogic |
| Full site migration (DB, files, media) | HostLogic |
| Staging environment setup & testing | HostLogic |
| QA & functional testing | HostLogic |
| DNS configuration & cutover | HostLogic |
| SSL certificate provisioning | HostLogic |
| Post-migration monitoring (7 days) | HostLogic |
| Content freeze during migration window | Both |
| Notify end clients of any planned downtime | Partner |
Agency and batch migrations
For agencies bringing multiple sites, we migrate in coordinated batches rather than all at once. This keeps quality high and risk low.
- Prioritised schedule. We work with you to prioritise which sites migrate first, typically starting with lower-traffic or simpler sites, then moving to higher-value properties once the process is proven.
- Batches of 5–8 sites. Each batch follows the full process of audit, staging, test and go-live before the next batch begins.
- Progress updates. You get a shared migration tracker showing the status of every site: queued, in progress, staging, live. No chasing required.
A typical agency migration of 20–30 sites takes 3–5 weeks from kickoff to all sites live and monitored. Exact timelines depend on site complexity and any custom configurations.
What we check during migration
Every site goes through the same QA checklist before it goes live on HostLogic infrastructure.
- All pages load correctly with no broken links or missing assets
- Contact forms, booking systems, and other interactive elements function as expected
- WooCommerce checkout and payment flows (if applicable) are tested end-to-end
- Third-party integrations (CRM, email marketing, analytics) remain connected
- SSL certificate is active and enforced across all pages
- Performance benchmarks meet or exceed the original hosting environment
- Mobile responsiveness verified across key breakpoints
- Admin access and user roles are intact and functioning
- Redirects and custom URL structures are preserved
After migration
Once all sites are live and the 7-day enhanced monitoring window has passed, your hosting is fully operational under the HostLogic SLA. We recommend keeping your previous hosting active for at least 14 days after the final migration, as a safety net, and we’ll tell you when it’s safe to cancel.
- All automatic services begin: daily backups, security scanning, updates, uptime monitoring, performance optimisation
- Support channels are live: email, ticketing and phone for critical issues
- Your team retains full wp-admin access for content management
What we need from you
To get started, we need the following. That’s it. We take it from there.
| Item | Details |
|---|---|
| Current hosting access | Login credentials or temporary access to your current hosting control panel (cPanel, Plesk, or equivalent). |
| WordPress admin access | Admin-level login for each site being migrated, or a single login if using a multisite setup. |
| Domain registrar access | Login details for your domain registrar (e.g. GoDaddy, Namecheap, Cloudflare) so we can update DNS records. |
| Site list | A list of all domains/sites to be migrated, with any notes on priority, complexity, or special configurations. |
| Point of contact | One person from your team who can approve go-live decisions and answer questions if anything unusual comes up during migration. |
All credentials are handled securely and used only for the purpose of migration. Access to previous hosting is no longer required once migration is confirmed complete.
Start a migration
Migration is free and staged, and the first 30 days are refundable in full. If the move does not deliver, we put the site back and refund what you have paid.