WordPress Care & Maintenance Plans for Sites That Can’t Afford to Fail
HostLogic is the WordPress team growing Irish and UK businesses wish they had in-house handling hosting, updates, security, performance and recovery on WP Cloud, so your team can focus on growth.
- WP Cloud Hosting Included
- 30-day money-back guarantee
- Automattic for Agencies Pro Partner
Choose the Care Plan Built to Grow With You:
Essentials
€720/year
For established sites that just need to stay live, secure, and up to date.
Includes:
- WP Cloud hosting
- WordPress core, plugin & theme updates
- Daily off-site backups, 30-day retention
- SSL, malware scanning & uptime monitoring
- WP Cloud caching + CDN
- Staging site
- Monthly performance report
- 1-hour response on critical issues
Premium
€2,400/year
or €240/month
For sites actively driving leads, where speed and uptime directly affect revenue.
Includes:
- Everything in Essentials
- Real-time backups + managed Activity Log + 1-click restores (Jetpack Complete)
- HostLogic Shield hardening + WAF
- Updates reviewed and tested on staging before deploy
- Core Web Vitals monitoring & optimisation
- Dedicated Slack or Teams channel
- Priority queue on non-critical requests
Custom
From €600/month
Scoped to your site’s actual needs. For complex or business-critical sites that need hands-on development and white-glove support.
Includes:
- Everything in Premium
- Weekly reviewed and staged updates
- 4 development hours a month
- Custom SLA terms (below 1-hour critical, negotiable)
- Dedicated account manager
- Weekly check-ins
- Security hardening & compliance support
- Bespoke reporting
Full feature breakdown by plan
| Feature | Essentials | Premium | Custom |
|---|---|---|---|
| Suitable for | Sites that must stay stable | Organisations with statutory obligations | Regulated entities subject to vendor due diligence |
| Infrastructure & Performance | |||
| Staging site | ✔ | ✔ | ✔ |
| Perfmatters optimisation | — | ✔ | ✔ |
| Image optimisation (Smush Pro) | — | ✔ | ✔ |
| Core Web Vitals optimisation | — | ✔ | ✔ |
| Security & Backups | |||
| HostLogic Shield | — | ✔ | ✔ |
| Daily off-site backups (30-day retention) | ✔ | ✔ | ✔ |
| Real-time backups & Activity Log | — | ✔ | ✔ |
| On-demand backups | — | ✔ | ✔ |
| Compliance & Governance | |||
| GDPR infrastructure & DPA | ✔ | ✔ | ✔ |
| Published SLA & escalation process | ✔ | ✔ | ✔ |
| Vendor due-diligence pack | Add-on | Add-on | Included |
| Security hardening & compliance support | — | — | ✔ |
| Maintenance & Support | |||
| Plugin & theme updates | Automated, unattended | Reviewed & staged, fortnightly | Reviewed & staged, weekly |
| Staging-tested update deployment | — | ✔ | ✔ |
| Critical response (L1) | 1 hour | 1 hour | 1 hour |
| Non-critical request queue | Standard | Priority | Priority |
| Support hours | Mon-Fri, 09:00-18:00 IST | Mon-Fri, 09:00-18:00 IST | Mon-Fri, 09:00-18:00 IST |
| Dedicated Slack or Teams channel | — | ✔ | ✔ |
| Development & Email | |||
| Gravity SMTP for email | — | ✔ | ✔ |
| Development time | Optional add-on | Optional add-on | 4 hours a month |
Compliance add-ons, priced per obligation
The care plan is the base retainer. Compliance obligations are added as named services. Each one links to a full page stating what is delivered, what you receive, and the price.
GDPR & Cookie Compliance Monitoring
GDPR and ePrivacy consent, cookies, policies
From €95/month ex VAT
Vendor Due-Diligence Pack
Procurement and outsourcing questionnaires
€450 per request, included on Custom ex VAT
Built For WordPress, Powered By WP Cloud
Every site we manage runs on WP Cloud, the enterprise-grade hosting infrastructure built by Automattic, the team behind WordPress.com. The same platform powering 10M+ WordPress installs globally. We don’t just host your sites. We optimise, monitor, and support them weekly.
That means enterprise hardware, auto-scaling during traffic spikes, a global CDN, real-time failover, daily backups, Jetpack Security, GDPR compliance, SFTP access, and basic debugging, all included as standard, regardless of which plan you’re on.
Care, Maintenance, Management, Hosting: One Plan, Not Four Invoices
Different people call it different things. Here is how the plan maps to whatever you are searching for:
WordPress maintenance services
Updates, backups, security patching, and uptime monitoring handled on a schedule, so nothing drifts. The proactive WordPress maintenance services most owners mean by “maintenance”, done for you instead of by you.
WordPress management
One team owning the whole site: content tweaks, plugin decisions, performance, and the judgement calls. You are not the one deciding whether an update is safe to run.
Managed WordPress hosting
Your site runs on enterprise WP Cloud infrastructure (the platform behind WordPress.com), with hosting, CDN, and server-side performance managed inside the plan, not billed separately.
One plan covers all three. No separate maintenance retainer, management fee, and hosting invoice.
30 days to decide. No catch.
We back ourselves with a full money-back guarantee in the first 30 days, free migration to prove the platform, and zero lock-in if you want to leave. The risk is on us, not you.
30-day money-back guarantee
If we do not earn our keep in the first 30 days, you get a full refund. No clauses, no friction.
Risk-free migration
We move your site onto WP Cloud at no cost. Stay if it is faster. Walk away if it isn't.
No lock-in contracts
Monthly or annual, your choice. Cancel anytime. We will even help you migrate out.
Frequently Asked Questions
What's included in every plan?
Every plan covers WP Cloud infrastructure, WordPress core and plugin updates, SSL, malware scanning, daily backups, performance optimisation, and uptime monitoring. Premium adds real-time backups, staging-tested updates and a dedicated Slack or Teams channel. Custom adds development hours and a dedicated account manager.
What's the SLA?
Every plan includes a 1-hour response on critical issues (site down, security breach, payments affected) with a 4-hour resolution target. Lower-severity tickets follow a 2, 4, or 8-hour response window depending on severity. The full breakdown is in our Service Level Agreement.
Do higher plans get faster response?
The 1-hour critical response is universal. Every Care Plan customer gets it. Premium adds a priority queue on non-critical requests, so L3 and L4 tickets jump the standard queue. Custom can negotiate sub-1-hour terms.
Full guide: WordPress care plans: what they include, what they cost, and who needs one.
What's NOT included?
New feature development, full site redesigns, content writing, SEO strategy, and email hosting sit outside the Care Plan. Custom Plans include a monthly development hours allowance.
Can I upgrade or downgrade?
Yes. Most clients start on Essentials and move to Premium once they see the impact, or move to Custom when they need development hours. There are no upgrade fees and changes take effect on your next billing cycle.
What are the billing/exit terms?
Essentials is billed annually upfront. Premium is monthly or annual, and monthly can be cancelled with 30 days’ notice. There are no exit fees, and your data and migration package are yours to take with you.
Do you support WooCommerce?
Yes. WooCommerce sites need extra care during updates because checkout flows are sensitive to plugin conflicts. We recommend Premium or Custom for WooCommerce so updates are tested on staging before going live.
What if your service doesn't work for me?
We migrate your site to WP Cloud at no charge and run it in parallel for the first 30 days. If it isn’t faster, more reliable, or easier to manage, we move you back and refund the first month.
Why HostLogic vs a freelancer or another host?
A freelancer doesn’t own infrastructure; a host doesn’t fix your plugins. HostLogic owns both. One bill, one team, one accountable owner when something goes wrong, with a 1-hour SLA written into the contract.
Are you just reselling WordPress hosting?
No. We’re an Automattic for Agencies partner running on WP Cloud, the same infrastructure that powers WordPress.com. We’re not reselling someone else’s hosting; we manage the platform directly.
How much do WordPress maintenance plans cost?
HostLogic WordPress maintenance plans start at €720 per year (Essentials, €60 per month equivalent). Premium is €240 per month and Custom plans start from €600 per month. Every plan is fully managed: updates, security, backups, monitoring and support, with no separate hosting invoice.
What do your WordPress maintenance services include?
Our WordPress maintenance services cover core and plugin updates, security patching and malware scanning, daily backups, performance optimisation, uptime monitoring, and expert support, all handled by our team on WP Cloud. You own the outcome of a site that stays live, fast and secure, without doing the upkeep yourself.
Do your plans include WordPress hosting?
Yes. Every HostLogic plan is fully managed WordPress hosting plus ongoing care — not bare hosting with maintenance bolted on afterwards. Hosting, updates, security, daily backups, performance and uptime monitoring all run together on enterprise WP Cloud infrastructure. Our managed WordPress hosting plans start at €720/year (€60/month equivalent), so your hosting and care are one fixed fee instead of two separate invoices.
Do you work with agencies?
Yes. Agencies resell HostLogic under their own brand — we provide white-label WordPress maintenance for agencies: updates, security, backups and support delivered under your name, with margin on every site. If you manage more than a handful of client sites, that page explains the partnership model.
Ready to move? Let's talk.
Free site audit, free migration, 30-day guarantee. The only thing you risk is finding out how good your site could actually be.